Explore the latest SATENA (9R) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026Explore the latest SATENA (9R) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
SATENA was founded on April 12, 1962. It is a state-owned Colombian airline. Its headquarters are located in Bogotá, Colombia. SATENA specializes in domestic flights. The company's main hub is El Dorado International Airport. The secondary hub is Olaya Herrera Airport. The company has 9 aircrafts that fly to 38 destinations. Currently, Embraer 170 aircraft are used to increase the number of flights on existing routes and open new domestic destinations.
| Route | Cities | Typical duration | Weekly flights | Service | |
|---|---|---|---|---|---|
| BOG to MVP | Bogota to Mitú | 2h 3m | 0 | NONSTOP | |
| BOG to TLU | Bogota to Santiago de Tolú | 1h 53m | 0 | NONSTOP | |
| BOG to LQM | Bogota to Puerto Leguízamo | 1h 52m | 0 | NONSTOP | |
| BOG to TCO | Bogota to Tumaco | 1h 51m | 0 | NONSTOP | |
| BOG to PUU | Bogota to Puerto Asís | 1h 45m | 0 | NONSTOP |
| Cabin | Seat pitch | Seat width | Seat recline |
|---|---|---|---|
| EconomyATR 42 / 72 42-500 | 76 cm | 43 cm | 8 cm |
Passengers are entitled to one item of carry-on baggage and one personal item. Carry-on baggage must not exceed 5kg in weight and must fit within the dimensions of 43cm x 34cm x 20cm. Personal items must fit within the dimensions of 15cm x 20cm x 10cm. Passengers are allowed 15kg of checked baggage, included in their ticket price.
SATENA Baggage rulesPets are not permitted to travel in the cabin with Satena. Pets traveling with Satena Airlines will be transported as checked baggage. Only one pet is permitted to travel in each carrier in the hold, and each passenger is only allowed to travel with one carrier. Carriers must be fiberglass with adequate ventilation for pets traveling as checked baggage.
Flying with pets on SATENAChildren under the age of two are considered infants. Children younger than seven days old are not allowed on the flight. Infants do not need a separate seat. They may travel on the lap of an accompanying adult. One adult may travel with two infants. In this case you need to buy one seat for one infant and the other can be on the lap of the adult.
SATENA Infants policyRegistration can be done online (via the website or mobile app) or at the airport. Online check-in begins 24 hours before departure and ends six hours before departure. Passengers can check in at the airport for their flight by visiting one of the check-in agents and the check-in desk. The airport check-in deadline is one hour before the scheduled flight departure time if you have baggage to drop off. Whereas, airport check-in deadline is 45 minutes before the scheduled flight departure time if you only have carry-on baggage or no baggage at all.
SATENA Check-in rulesThe airline provides an escort service for minors in exceptional cases. For more information, please contact the sales department.
Unaccompanied minors in SATENAFind quick answers to the most common questions about flying with SATENA.
The FAQ lists 15 kg per passenger in the hold, with no piece exceeding 32 kg. Pay for excess baggage at the airport counter. Destination-specific benefits or restrictions must be checked against the fare conditions.
The FAQ allows up to 5 kg, declared and authorised beforehand. The bag must carry a SATENA tag and meet the airline’s dimensions. This FAQ does not give those dimensions, so the weight limit alone does not establish that a bag is acceptable.
Use reservation management at satena.com, call +57 (601) 918 6030 and select option 1, or contact WhatsApp +57 323 322 0006. The FAQ does not promise free changes; confirm eligibility and charges for your ticket.
Select Web Check-in in the top menu at satena.com and enter your reservation details. The boarding pass is sent by email. For help, contact the Bogotá Contact Center at (601) 918 6030.
The FAQ lists an original birth certificate for ages 0–6, an original identity card for ages 7–17, and a physical or digital citizenship ID for adults. If the ID is lost, listed alternatives include a passport, driving licence, military ID, professional card or another official document. Foreign travellers use a passport or foreigner ID under applicable agreements. International entry and exit requirements must be checked separately.
Request it when making the reservation. The service covers check-in through to the aircraft and is subject to availability.
Weapons and ammunition are prohibited in the passenger cabin; detection in restricted airport areas may lead to denied boarding. The FAQ also lists sharp objects, toxic, flammable or corrosive substances, radioactive material and compressed gases as not accepted. Do not assume putting such items in checked baggage makes them acceptable.
The FAQ states that SATENA does not transport 15-inch MacBook Pro laptops produced in 2015 and sold during 2016–2018. This is the model-and-year description on the page, not a ban on all MacBook products.
SATENA states that it does not issue copies of boarding passes. Request certification by email at [email protected]; a certification request is not a reissue of the boarding pass.
The page permits only dogs and cats in the cabin. The general maximum is four animals per flight, including pets in carriers, emotional-support animals and assistance dogs. Aircraft seating 19 passengers or fewer are limited to two. Other species must follow cargo procedures. Confirm the separate carrier, documentation and fee requirements.
Explore the latest SATENA (9R) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026Explore the latest SATENA (9R) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
SATENA was founded on April 12, 1962. It is a state-owned Colombian airline. Its headquarters are located in Bogotá, Colombia. SATENA specializes in domestic flights. The company's main hub is El Dorado International Airport. The secondary hub is Olaya Herrera Airport. The company has 9 aircrafts that fly to 38 destinations. Currently, Embraer 170 aircraft are used to increase the number of flights on existing routes and open new domestic destinations.
| Route | Cities | Typical duration | Weekly flights | Service | |
|---|---|---|---|---|---|
| BOG to MVP | Bogota to Mitú | 2h 3m | 0 | NONSTOP | |
| BOG to TLU | Bogota to Santiago de Tolú | 1h 53m | 0 | NONSTOP | |
| BOG to LQM | Bogota to Puerto Leguízamo | 1h 52m | 0 | NONSTOP | |
| BOG to TCO | Bogota to Tumaco | 1h 51m | 0 | NONSTOP | |
| BOG to PUU | Bogota to Puerto Asís | 1h 45m | 0 | NONSTOP |
| Cabin | Seat pitch | Seat width | Seat recline |
|---|---|---|---|
| EconomyATR 42 / 72 42-500 | 76 cm | 43 cm | 8 cm |
Passengers are entitled to one item of carry-on baggage and one personal item. Carry-on baggage must not exceed 5kg in weight and must fit within the dimensions of 43cm x 34cm x 20cm. Personal items must fit within the dimensions of 15cm x 20cm x 10cm. Passengers are allowed 15kg of checked baggage, included in their ticket price.
SATENA Baggage rulesPets are not permitted to travel in the cabin with Satena. Pets traveling with Satena Airlines will be transported as checked baggage. Only one pet is permitted to travel in each carrier in the hold, and each passenger is only allowed to travel with one carrier. Carriers must be fiberglass with adequate ventilation for pets traveling as checked baggage.
Flying with pets on SATENAChildren under the age of two are considered infants. Children younger than seven days old are not allowed on the flight. Infants do not need a separate seat. They may travel on the lap of an accompanying adult. One adult may travel with two infants. In this case you need to buy one seat for one infant and the other can be on the lap of the adult.
SATENA Infants policyRegistration can be done online (via the website or mobile app) or at the airport. Online check-in begins 24 hours before departure and ends six hours before departure. Passengers can check in at the airport for their flight by visiting one of the check-in agents and the check-in desk. The airport check-in deadline is one hour before the scheduled flight departure time if you have baggage to drop off. Whereas, airport check-in deadline is 45 minutes before the scheduled flight departure time if you only have carry-on baggage or no baggage at all.
SATENA Check-in rulesThe airline provides an escort service for minors in exceptional cases. For more information, please contact the sales department.
Unaccompanied minors in SATENAFind quick answers to the most common questions about flying with SATENA.
The FAQ lists 15 kg per passenger in the hold, with no piece exceeding 32 kg. Pay for excess baggage at the airport counter. Destination-specific benefits or restrictions must be checked against the fare conditions.
The FAQ allows up to 5 kg, declared and authorised beforehand. The bag must carry a SATENA tag and meet the airline’s dimensions. This FAQ does not give those dimensions, so the weight limit alone does not establish that a bag is acceptable.
Use reservation management at satena.com, call +57 (601) 918 6030 and select option 1, or contact WhatsApp +57 323 322 0006. The FAQ does not promise free changes; confirm eligibility and charges for your ticket.
Select Web Check-in in the top menu at satena.com and enter your reservation details. The boarding pass is sent by email. For help, contact the Bogotá Contact Center at (601) 918 6030.
The FAQ lists an original birth certificate for ages 0–6, an original identity card for ages 7–17, and a physical or digital citizenship ID for adults. If the ID is lost, listed alternatives include a passport, driving licence, military ID, professional card or another official document. Foreign travellers use a passport or foreigner ID under applicable agreements. International entry and exit requirements must be checked separately.
Request it when making the reservation. The service covers check-in through to the aircraft and is subject to availability.
Weapons and ammunition are prohibited in the passenger cabin; detection in restricted airport areas may lead to denied boarding. The FAQ also lists sharp objects, toxic, flammable or corrosive substances, radioactive material and compressed gases as not accepted. Do not assume putting such items in checked baggage makes them acceptable.
The FAQ states that SATENA does not transport 15-inch MacBook Pro laptops produced in 2015 and sold during 2016–2018. This is the model-and-year description on the page, not a ban on all MacBook products.
SATENA states that it does not issue copies of boarding passes. Request certification by email at [email protected]; a certification request is not a reissue of the boarding pass.
The page permits only dogs and cats in the cabin. The general maximum is four animals per flight, including pets in carriers, emotional-support animals and assistance dogs. Aircraft seating 19 passengers or fewer are limited to two. Other species must follow cargo procedures. Confirm the separate carrier, documentation and fee requirements.