Explore the latest Nok Air (DD) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
The airline began operations on July 23, 2004. Nok Air has positioned itself as a low-cost airline in Thailand. Its head office is located in Sanambin, Don Mueang, Bangkok, Thailand. Nok Air is based in Bangkok-Don Mueang, Chiang Mai, Phuket. The airline is a member of the Value Alliance. Nok Air operates primarily domestic flights from Don Mueang International Airport in Bangkok. The company has 23 aircrafts.
Fees and allowances vary by route, fare and status.
Baggage
Each passenger is allowed one piece of hand baggage measuring 56 x 36 x 23 cm and weighting up to 7 kg. Promotion Class and Nok Eco Class: 15 kg, 20 kg (Nok Fan Club), 25 kg (Nok Smile Plus). Nok Flexi Class: 20 kg, 25 kg (Nok Fan Club), 30 kg (Nok Smile Plus)
The number of accepted pets may be limited and unavailable on some flights. In addition, pets are not permitted to travel in the cabin with Nok Air, but can be transported with Nok Air Cargo instead. Dogs, cats, and rabbits can travel with Nok Air Cargo.
The infant may travel on the lap of an adult passenger if they are under the age of 2 on the date of travel. Only one infant is allowed per adult. If your infant is traveling on an adult's lap, they may travel free of charge.
Mobile check-in is available from 24 hours to 30 minutes before departure. All passengers must arrive at the boarding gate 30 minutes before departure. You can check in at the airport 2 hours and 30 minutes before departure. However, you must be at the boarding gate 30 minutes before departure.
Find quick answers to the most common questions about flying with Nok Air.
What check-in deadlines apply to Nok Air domestic flights?
The FAQ lists app check-in from 24 hours to 45 minutes before departure and website check-in from 24 hours to one hour before departure. Airport counters open two hours before and close 45 minutes before. Reach the gate at least 40 minutes before departure; gates close 20 minutes before.
How do flight changes differ between Nok Lite, Nok X-Tra and Nok MAX?
The FAQ requires Lite and X-Tra changes at least 24 hours before departure, charging THB 750 per passenger per domestic flight or THB 1,210 internationally, plus any fare increase; a lower fare is not refunded. MAX has no change fee if changed at least three hours before departure, but any fare difference applies. Check your ticket conditions.
Can I change the route after booking the wrong Nok Air destination?
Nok Lite does not permit route changes. The FAQ permits domestic route changes for X-Tra and MAX at THB 1,500 per passenger per flight plus any fare difference. This statement should not be extended automatically to international routes.
How many carry-on items and how much weight does Nok Air allow?
The official FAQ permits up to two items weighing no more than 7 kg combined: one bag up to 36 × 56 × 23 cm and one personal item up to 40 × 15 × 30 cm.
Can one checked bag exceed 30 kg on Nok Air?
No. The FAQ and baggage page limit each checked piece to 30 kg. A passenger’s total allowance is not permission to put that weight in one bag. Keep valuables and fragile items out of checked baggage.
What are Nok Air’s child and infant accompaniment rules?
Infants under 14 days are not accepted. From 14 days to under two, an infant travels on an adult’s lap, one infant per adult. Children aged two to under 12 need a companion aged at least 16. Those aged 12 to under 16 may travel alone but cannot accompany a child under 12. Adult fares apply to children.
What refund does Nok Air describe for a no-show ticket?
The FAQ states that only airport taxes are refundable for a no-show ticket and directs passengers to Nok Social assistance. It does not promise a full fare refund.
How do I request wheelchair assistance after booking Nok Air?
Open Manage Booking on the official website, enter your PNR and last name, then select Add services, Special Assistance and Wheelchair. Contact Nok Social through official channels if assistance is needed.
How early should I order a Nok Air meal?
The official FAQ requires Nok Meal purchases at least 48 hours before departure through its sales channels. Do not rely on last-minute pre-ordering.
When can I select a Nok Air seat, and can I change it afterward?
The FAQ lists website seat selection until four hours before departure, app selection from 12 hours to 45 minutes before, and airport selection from two hours to 45 minutes before. It states that seats cannot be changed once selected. Check availability for the actual flight.
Nok Air Flights, Routes & Travel Guide
Explore the latest Nok Air (DD) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Explore the latest Nok Air (DD) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
The airline began operations on July 23, 2004. Nok Air has positioned itself as a low-cost airline in Thailand. Its head office is located in Sanambin, Don Mueang, Bangkok, Thailand. Nok Air is based in Bangkok-Don Mueang, Chiang Mai, Phuket. The airline is a member of the Value Alliance. Nok Air operates primarily domestic flights from Don Mueang International Airport in Bangkok. The company has 23 aircrafts.
Fees and allowances vary by route, fare and status.
Baggage
Each passenger is allowed one piece of hand baggage measuring 56 x 36 x 23 cm and weighting up to 7 kg. Promotion Class and Nok Eco Class: 15 kg, 20 kg (Nok Fan Club), 25 kg (Nok Smile Plus). Nok Flexi Class: 20 kg, 25 kg (Nok Fan Club), 30 kg (Nok Smile Plus)
The number of accepted pets may be limited and unavailable on some flights. In addition, pets are not permitted to travel in the cabin with Nok Air, but can be transported with Nok Air Cargo instead. Dogs, cats, and rabbits can travel with Nok Air Cargo.
The infant may travel on the lap of an adult passenger if they are under the age of 2 on the date of travel. Only one infant is allowed per adult. If your infant is traveling on an adult's lap, they may travel free of charge.
Mobile check-in is available from 24 hours to 30 minutes before departure. All passengers must arrive at the boarding gate 30 minutes before departure. You can check in at the airport 2 hours and 30 minutes before departure. However, you must be at the boarding gate 30 minutes before departure.
Find quick answers to the most common questions about flying with Nok Air.
What check-in deadlines apply to Nok Air domestic flights?
The FAQ lists app check-in from 24 hours to 45 minutes before departure and website check-in from 24 hours to one hour before departure. Airport counters open two hours before and close 45 minutes before. Reach the gate at least 40 minutes before departure; gates close 20 minutes before.
How do flight changes differ between Nok Lite, Nok X-Tra and Nok MAX?
The FAQ requires Lite and X-Tra changes at least 24 hours before departure, charging THB 750 per passenger per domestic flight or THB 1,210 internationally, plus any fare increase; a lower fare is not refunded. MAX has no change fee if changed at least three hours before departure, but any fare difference applies. Check your ticket conditions.
Can I change the route after booking the wrong Nok Air destination?
Nok Lite does not permit route changes. The FAQ permits domestic route changes for X-Tra and MAX at THB 1,500 per passenger per flight plus any fare difference. This statement should not be extended automatically to international routes.
How many carry-on items and how much weight does Nok Air allow?
The official FAQ permits up to two items weighing no more than 7 kg combined: one bag up to 36 × 56 × 23 cm and one personal item up to 40 × 15 × 30 cm.
Can one checked bag exceed 30 kg on Nok Air?
No. The FAQ and baggage page limit each checked piece to 30 kg. A passenger’s total allowance is not permission to put that weight in one bag. Keep valuables and fragile items out of checked baggage.
What are Nok Air’s child and infant accompaniment rules?
Infants under 14 days are not accepted. From 14 days to under two, an infant travels on an adult’s lap, one infant per adult. Children aged two to under 12 need a companion aged at least 16. Those aged 12 to under 16 may travel alone but cannot accompany a child under 12. Adult fares apply to children.
What refund does Nok Air describe for a no-show ticket?
The FAQ states that only airport taxes are refundable for a no-show ticket and directs passengers to Nok Social assistance. It does not promise a full fare refund.
How do I request wheelchair assistance after booking Nok Air?
Open Manage Booking on the official website, enter your PNR and last name, then select Add services, Special Assistance and Wheelchair. Contact Nok Social through official channels if assistance is needed.
How early should I order a Nok Air meal?
The official FAQ requires Nok Meal purchases at least 48 hours before departure through its sales channels. Do not rely on last-minute pre-ordering.
When can I select a Nok Air seat, and can I change it afterward?
The FAQ lists website seat selection until four hours before departure, app selection from 12 hours to 45 minutes before, and airport selection from two hours to 45 minutes before. It states that seats cannot be changed once selected. Check availability for the actual flight.