Explore the latest Loong Air (GJ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026
IATA: GJFounded 2012HQ: Hangzhou Xiaoshan International Airport, Xiaoshan District, Hangzhou, Zhejiang, China
About Loong Air
Explore the latest Loong Air (GJ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Loong Air was founded in 2012 and began its first flights on December 29, 2013. The company is headquartered in Hangzhou Xiaoshan International Airport, Xiaoshan District, Hangzhou, Zhejiang. The airline is based in Hangzhou Xiaoshan International Airport. Loong Air operates in passenger and cargo air transportation on 27 routes. Namely, Bangladesh, Cambodia, Japan, Myanmar, South Korea, Thailand, Uzbekistan, Vietnam. The company's fleet consists of 63 airplanes.
Fees and allowances vary by route, fare and status.
Baggage
Loong Air allows passengers to carry hand luggage in the cabin with a maximum weight of 5 kg and maximum dimensions of 20 x 40 x 55 cm. The free checked baggage allowance will depend on which class passengers are flying on their Loong Air flight. In Economy Class, Loong Air passengers are entitled to 20 kg of checked baggage, which is included in the ticket price. Loong Air passengers in Super Economy class are entitled to 30 kg of checked baggage, which is included in the ticket price.
Infants are defined as children under two years of age. Infants may fly without a seat on the plane, on the lap of an accompanying adult. If you wish you can buy a seat for an infant at the infant fare. If one adult is traveling with two infants, one seat must be purchased for one infant and the other may be held on the lap.
Check-in for Loong Air flights must be done at the airport. Airport check-in can be completed by visiting the designated Loong Air check-in location or boarding gate at the airport of departure. Loong Air airport check-in closes between45—30 minutes before flight departure time. Online check-in is unavailable on Loong Air flights.
Find quick answers to the most common questions about flying with Loong Air.
Are Loong Air cabin baggage limits the same on domestic and international flights?
No. The general conditions allow one cabin bag up to 20 × 40 × 55 cm, weighing up to 5 kg domestically or 10 kg on international and Hong Kong, Macao and Taiwan flights. Special international/regional circumstances follow airport arrangements. The bag must fit under the seat or in the overhead bin; excess bags must be checked. Confirm special-fare and operating-carrier exceptions.
How does Loong Air Economy checked baggage differ between Japan/Korea and other international routes?
The general conditions provide two checked bags of up to 23 kg each in Economy and Super Economy on Japan/Korea routes. Other international/regional routes normally allow one 23 kg bag. Business allows two 32 kg bags in both cases. Confirm special circumstances, special fares and codeshare operating-carrier rules.
What baggage is included for an infant on Loong Air domestic and international flights?
A domestic infant ticket has no free baggage allowance, but one fully folding lightweight stroller or pushchair per infant may be checked free. International/regional infant tickets include one checked bag up to 10 kg plus one folding stroller or cradle free. Check special-fare and operating-carrier exceptions.
What are Loong Air maximum limits for an individual checked bag?
An individual checked bag generally must not exceed 50 kg. For international/regional travel and domestic travel connected with it, the maximum is 32 kg. Dimensions must not exceed 100 × 60 × 40 cm. Bags beyond these limits must travel as cargo. These acceptance limits are separate from the ticket free baggage allowance.
Can family members pool their free baggage allowances on Loong Air?
Two or more companions may combine their fare-class free baggage allowances when taking the same flight to the same destination and checking their bags at the same place and time. Pooling does not remove the maximum weight and size limits for an individual bag.
How early should I arrange a checked cat or dog with Loong Air?
Request transport at least 48 hours before the travel day and complete airport formalities no later than two hours before departure. Prepare health, rabies, quarantine and applicable border documents, and a compliant sturdy, ventilated, leakproof container. The animal, container and food are charged under excess-baggage and related rules. Some long flights or aircraft may not accept animals, so confirm flight acceptance first.
Can I take a cat or dog into a Loong Air cabin?
You may apply for approved carriage in Economy on domestic nonstop flights only. Applicants must be at least 18 and under 70. The service is not available to specified special passengers, including pregnant or sick/disabled passengers, or adults travelling alone with an infant or child. Limits are one animal per passenger and two per flight. Apply through 956199 at least 24 hours before departure and complete airport procedures at least two hours before departure. Breed, health, temperature, document and carrier restrictions also apply.
How do I arrange a service dog in the Loong Air cabin, and are emotional-support dogs accepted?
Request approval when booking or purchasing the ticket, no later than 48 hours before departure. One service dog is allowed per passenger with a disability. Prepare the disability certificate, dog working certificate and quarantine proof, plus any international/regional border documents. Emotional-support dogs are not accepted as service dogs. The normal two-dog cabin limit alone must not be used to refuse an eligible passenger; the airline may assess additional capacity or agree alternative arrangements.
If Loong Air checked baggage arrives late, must I return to the airport to collect it?
For baggage delayed for reasons not attributable to the passenger, the conditions provide for free delivery on request or an agreed alternative solution, without storage charges for the delayed baggage. Loong Air will prioritise carriage on a later flight and notify you. Report the missing bag to baggage services and confirm delivery arrangements.
Can I take live seafood or packaged dried fish into a Loong Air cabin?
Live aquatic products such as live crabs and prawns must be checked in compliant packaging. Processed seafood in sealed packaging or without an odour, such as packaged dried prawns or fish, may be carried onboard subject to other baggage and security rules. Live-seafood packaging must be sturdy and pressure-resistant, without loose ice or water that could leak. Ice may be placed in tightly closed, leakproof water bottles.
Loong Air Flights, Routes & Travel Guide
Explore the latest Loong Air (GJ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026
IATA: GJFounded 2012HQ: Hangzhou Xiaoshan International Airport, Xiaoshan District, Hangzhou, Zhejiang, China
About Loong Air
Explore the latest Loong Air (GJ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Loong Air was founded in 2012 and began its first flights on December 29, 2013. The company is headquartered in Hangzhou Xiaoshan International Airport, Xiaoshan District, Hangzhou, Zhejiang. The airline is based in Hangzhou Xiaoshan International Airport. Loong Air operates in passenger and cargo air transportation on 27 routes. Namely, Bangladesh, Cambodia, Japan, Myanmar, South Korea, Thailand, Uzbekistan, Vietnam. The company's fleet consists of 63 airplanes.
Fees and allowances vary by route, fare and status.
Baggage
Loong Air allows passengers to carry hand luggage in the cabin with a maximum weight of 5 kg and maximum dimensions of 20 x 40 x 55 cm. The free checked baggage allowance will depend on which class passengers are flying on their Loong Air flight. In Economy Class, Loong Air passengers are entitled to 20 kg of checked baggage, which is included in the ticket price. Loong Air passengers in Super Economy class are entitled to 30 kg of checked baggage, which is included in the ticket price.
Infants are defined as children under two years of age. Infants may fly without a seat on the plane, on the lap of an accompanying adult. If you wish you can buy a seat for an infant at the infant fare. If one adult is traveling with two infants, one seat must be purchased for one infant and the other may be held on the lap.
Check-in for Loong Air flights must be done at the airport. Airport check-in can be completed by visiting the designated Loong Air check-in location or boarding gate at the airport of departure. Loong Air airport check-in closes between45—30 minutes before flight departure time. Online check-in is unavailable on Loong Air flights.
Find quick answers to the most common questions about flying with Loong Air.
Are Loong Air cabin baggage limits the same on domestic and international flights?
No. The general conditions allow one cabin bag up to 20 × 40 × 55 cm, weighing up to 5 kg domestically or 10 kg on international and Hong Kong, Macao and Taiwan flights. Special international/regional circumstances follow airport arrangements. The bag must fit under the seat or in the overhead bin; excess bags must be checked. Confirm special-fare and operating-carrier exceptions.
How does Loong Air Economy checked baggage differ between Japan/Korea and other international routes?
The general conditions provide two checked bags of up to 23 kg each in Economy and Super Economy on Japan/Korea routes. Other international/regional routes normally allow one 23 kg bag. Business allows two 32 kg bags in both cases. Confirm special circumstances, special fares and codeshare operating-carrier rules.
What baggage is included for an infant on Loong Air domestic and international flights?
A domestic infant ticket has no free baggage allowance, but one fully folding lightweight stroller or pushchair per infant may be checked free. International/regional infant tickets include one checked bag up to 10 kg plus one folding stroller or cradle free. Check special-fare and operating-carrier exceptions.
What are Loong Air maximum limits for an individual checked bag?
An individual checked bag generally must not exceed 50 kg. For international/regional travel and domestic travel connected with it, the maximum is 32 kg. Dimensions must not exceed 100 × 60 × 40 cm. Bags beyond these limits must travel as cargo. These acceptance limits are separate from the ticket free baggage allowance.
Can family members pool their free baggage allowances on Loong Air?
Two or more companions may combine their fare-class free baggage allowances when taking the same flight to the same destination and checking their bags at the same place and time. Pooling does not remove the maximum weight and size limits for an individual bag.
How early should I arrange a checked cat or dog with Loong Air?
Request transport at least 48 hours before the travel day and complete airport formalities no later than two hours before departure. Prepare health, rabies, quarantine and applicable border documents, and a compliant sturdy, ventilated, leakproof container. The animal, container and food are charged under excess-baggage and related rules. Some long flights or aircraft may not accept animals, so confirm flight acceptance first.
Can I take a cat or dog into a Loong Air cabin?
You may apply for approved carriage in Economy on domestic nonstop flights only. Applicants must be at least 18 and under 70. The service is not available to specified special passengers, including pregnant or sick/disabled passengers, or adults travelling alone with an infant or child. Limits are one animal per passenger and two per flight. Apply through 956199 at least 24 hours before departure and complete airport procedures at least two hours before departure. Breed, health, temperature, document and carrier restrictions also apply.
How do I arrange a service dog in the Loong Air cabin, and are emotional-support dogs accepted?
Request approval when booking or purchasing the ticket, no later than 48 hours before departure. One service dog is allowed per passenger with a disability. Prepare the disability certificate, dog working certificate and quarantine proof, plus any international/regional border documents. Emotional-support dogs are not accepted as service dogs. The normal two-dog cabin limit alone must not be used to refuse an eligible passenger; the airline may assess additional capacity or agree alternative arrangements.
If Loong Air checked baggage arrives late, must I return to the airport to collect it?
For baggage delayed for reasons not attributable to the passenger, the conditions provide for free delivery on request or an agreed alternative solution, without storage charges for the delayed baggage. Loong Air will prioritise carriage on a later flight and notify you. Report the missing bag to baggage services and confirm delivery arrangements.
Can I take live seafood or packaged dried fish into a Loong Air cabin?
Live aquatic products such as live crabs and prawns must be checked in compliant packaging. Processed seafood in sealed packaging or without an odour, such as packaged dried prawns or fish, may be carried onboard subject to other baggage and security rules. Live-seafood packaging must be sturdy and pressure-resistant, without loose ice or water that could leak. Ice may be placed in tightly closed, leakproof water bottles.
