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Qazaq Air Flights, Routes & Travel Guide

Explore the latest Vietjet Qazaqstan (IQ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Last updated: October 2026
IATA: IQFounded 2015HQ: Astana, Kazakhstan
Departure date
Return date

About Qazaq Air

Explore the latest Vietjet Qazaqstan (IQ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Originally founded as Qazaq Air in 2015, the airline rebranded to Vietjet Qazaqstan in 2026. It is based at Nursultan Nazarbayev International Airport. It operates an extensive network of regional domestic routes within Kazakhstan with around 25 destinations in total. They operate a single type fleet of Q400 turboprop aircraft in various configurations. The airline prides itself for having the youngest fleet in Kazakhstan.

Airline codeIQ
Main hubNQZ
Alliance-
Destinations12
Countries4
Fleet-
Updated: October 2026

Popular Qazaq Air routes

RouteCitiesTypical durationWeekly flightsService
NQZ to SKDAstana to Samarkand2h 30m0NONSTOP
NQZ to BSZAstana to Bishkek2h 10m0NONSTOP
NQZ to OVBAstana to Novosibirsk1h 58m0NONSTOP
NQZ to TDKAstana to Taldykorgan1h 53m0NONSTOP
NQZ to AKXAstana to Aktobe1h 50m0NONSTOP

Qazaq Air hubs and focus cities

Route map

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All Qazaq Air routes

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12 destinations · Updated: October 2026
Route endpoint

Routes serving Astana

1–10 of 22
RouteCitiesTypical durationWeekly flightsService
OVB to NQZNovosibirsk to Astana2h 10m7NONSTOP
BSZ to NQZBishkek to Astana2h 30m0NONSTOP
NQZ to SKDAstana to Samarkand2h 30m0NONSTOP
SKD to NQZSamarkand to Astana2h 25m0NONSTOP
NQZ to BSZAstana to Bishkek2h 10m0NONSTOP
NQZ to OVBAstana to Novosibirsk1h 58m0NONSTOP
TDK to NQZTaldykorgan to Astana1h 55m0NONSTOP
NQZ to TDKAstana to Taldykorgan1h 53m0NONSTOP
NQZ to AKXAstana to Aktobe1h 50m0NONSTOP
AKX to NQZAktobe to Astana1h 45m0NONSTOP
Routes and frequencies may change by season and travel date.
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Aircraft, cabins and onboard experience

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Aircraft

Cabin comparison

CabinSeat pitchSeat widthSeat recline
EconomyDe Havilland Dash 8 Q400 Q400 V.176 cm43 cm5 cm
EconomyDe Havilland Dash 8 Q400 Q400 V.274 cm43 cm8 cm
EconomyDe Havilland Dash 8 Q400 Q400 V.376 cm43 cm5 cm

Qazaq Air baggage allowance

Fees and allowances vary by route, fare and status.

Baggage

Vietjet Qazaqstan Carry-on Baggage Allowance: the maximum weight of hand luggage is 7kg; the maximum dimension does not exceed 56 x36 x 23cm. SkyBoss fares allow up to 10KG with same dimensions. Vietjet Qazaqstan Checked Baggage Allowance: the maximum checked baggage weight is 23kg with combined dimensions not exceeding 158cm. SkyBoss fares allow for two bags.

Vietjet Qazaqstan Baggage rules

Travel policies

Pets

One adult passenger is allowed to carry only one carrier bag with no more than two animals of the same litter. The weight with the bag should not exceed 5 kg, the dimensions of the cage should not exceed 29x43x26 cm. A maximum of 2 pets are allowed on board. Carriage of pets in the luggage compartment is not allowed.

Flying with pets on Vietjet Qazaqstan

Infants

Infants are children under the age of 2 that are traveling with an adult passenger (over 18 years old). They have to travel on the adult's lap and do not get any baggage allowance.

Vietjet Qazaqstan Infants policy

Check in rules

Web check-in starts 24 hours in advance and ends 1 hour before the flight departure. You can also check in at the airport. Check-in desks open 2 hours before departure.

Vietjet Qazaqstan Check-in rules

Unaccompanied minors

Children aged 6 to 15 years (inclusive) may travel unaccompanied by an adult passenger on our airline provided a special accompanying service has been registered. Accompanying services can be arranged for children under 18 years of age at the parents' request.

Unaccompanied minors in Vietjet Qazaqstan

On-time performance

75.23%On-time arrivals
18.89 minAverage delay
98.31%Completion rate
1.69%Cancellation rate

Qazaq Air FAQs

Find quick answers to the most common questions about flying with Qazaq Air.

What carry-on does Vietjet Qazaqstan include by fare?

Eco, Deluxe and Subsidized: one 7kg bag; SkyBoss: one 10kg bag. All measure up to 56×36×23cm.

Do Vietjet Qazaqstan Eco and Deluxe include checked baggage?

Eco charges separately; Deluxe includes one 23kg bag within 158cm combined dimensions.

What do normal Eco and Deluxe changes cost on Vietjet Qazaqstan?

Eco: KZT8,000 per changed segment plus fare difference. Deluxe: no change fee, but fare difference applies. No-show rules differ.

Are Eco and Deluxe refundable on Vietjet Qazaqstan?

Normally Eco is nonrefundable; Deluxe deducts KZT8,000. No-show penalties are different.

Which Vietjet Qazaqstan fares include seat selection?

SkyBoss and Subsidized include it; Eco and Deluxe charge.

Does a lap infant need a QAZAQ AIR ticket, and can one adult hold two?

Each lap infant needs a ticket in the adult’s booking. Only one lap infant per adult; additional children need paid seats.

Can a newborn fly on QAZAQ AIR during the first seven days?

No. The rules exclude carriage during the first seven calendar days after birth.

Who can use QAZAQ AIR unaccompanied-child service?

Ages 6 to under 16, on its own direct scheduled flights only; no transfers or carriage between 23:00 and 06:00.

How early should I book QAZAQ AIR child assistance, and is online check-in allowed?

Book five calendar days ahead with confirmed UMNR. Check in only at the airport with a parent/guardian present; no online check-in.

Can a QAZAQ AIR child’s escort leave immediately after handover?

No. Remain until takeoff; the receiving person must be present at the actual arrival time.