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Jetstar Flights, Routes & Travel Guide

Explore the latest Jetstar Airways (JQ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Last updated: October 2026
IATA: JQFounded 2003HQ: Melbourne, Victoria, Australia
Departure date
Return date

About Jetstar

Explore the latest Jetstar Airways (JQ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Jetstar Airways was founded in 2003. The company is headquartered in Collingwood, Melbourne, Victoria, Australia. The main hubs of Jetstar Airways are Melbourne Airport, Sydney Airport. Secondary hubs are Auckland Airport, Brisbane Airport, Cairns Airport, Gold Coast Airport. The airline is also based at Adelaide Airport, Denpasar Airport, Perth Airport. Jetstar Airways operates domestic and international flights to 34 destinations. The company has a fleet of 68 airplanes.

Airline codeJQ
Main hubSYD
Alliance-
Destinations41
Countries13
Fleet98
Updated: October 2026

Popular Jetstar routes

RouteCitiesTypical durationWeekly flightsService
MEL to CMBMelbourne to CMB10h 35m0NONSTOP
MEL to BKKMelbourne to Bangkok9h 10m0NONSTOP
MEL to HKTMelbourne to Phuket8h 50m0NONSTOP
MEL to SGNMelbourne to Ho Chi Minh City8h 35m0NONSTOP
MEL to SINMelbourne to Singapore8h 5m0NONSTOP

Jetstar hubs and focus cities

Route map

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All Jetstar routes

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41 destinations · Updated: October 2026
Route endpoint

Routes serving Melbourne

1–10 of 56
RouteCitiesTypical durationWeekly flightsService
MEL to CMBMelbourne to CMB10h 35m0NONSTOP
CMB to MELCMB to Melbourne9h 50m0NONSTOP
MEL to BKKMelbourne to Bangkok9h 10m0NONSTOP
BKK to MELBangkok to Melbourne8h 50m0NONSTOP
MEL to HKTMelbourne to Phuket8h 50m0NONSTOP
MEL to SGNMelbourne to Ho Chi Minh City8h 35m0NONSTOP
HKT to MELPhuket to Melbourne8h 20m0NONSTOP
SGN to MELHo Chi Minh City to Melbourne8h 10m0NONSTOP
MEL to SINMelbourne to Singapore8h 5m0NONSTOP
SIN to MELSingapore to Melbourne7h 20m0NONSTOP
Routes and frequencies may change by season and travel date.
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Aircraft, cabins and onboard experience

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Aircraft

Cabin comparison

CabinSeat pitchSeat widthSeat recline
EconomyAirbus A320 A320-200 V.171-74 cm46 cm8 cm
EconomyAirbus A320 A320-200 V.271-74 cm46 cm8 cm

Jetstar baggage allowance

Fees and allowances vary by route, fare and status.

Baggage

All passengers may carry at least one carry-on bag and one small item on board at no extra charge. Hand luggage of no more than 7 kg is allowed for economy class passengers. Business class passengers are allowed a maximum of 14 kg hand baggage. A hand baggage item may not be larger than 56cm (height) x 36cm (width) x 23cm (depth). Checked-in baggage may not exceed 20 kg or 30 kg depending on the fare selected.

Jetstar Airways Baggage rules

Travel policies

Infants

Infants are defined as children under two years of age. Infants may fly without a seat on the plane, on the lap of an accompanying adult. If you wish, you can buy a seat for an infant at the infant fare. If one adult is traveling with two infants, one seat must be purchased for one infant, and the other may be held on the lap.

Jetstar Airways Infants policy

Check in rules

You can check in online (via the website or mobile application) or at the airport. Online check-in allows you to check in 1-48 hours before your flight departure for domestic flights and 2-48 hours for international flights. Check-in counters open two to three hours (depending on the flight) before departure, and close 25 to 40 minutes (depending on the flight) before departure.

Jetstar Airways Check-in rules

Unaccompanied minors

Passengers under the age of 12 may not travel on any flight unless they are accompanied by an appropriate companion passenger age 15 or older. Passengers 12 years of age and older may travel alone

Unaccompanied minors in Jetstar Airways

On-time performance

74.85%On-time arrivals
8.66 minAverage delay
99.26%Completion rate
0.74%Cancellation rate

Jetstar FAQs

Find quick answers to the most common questions about flying with Jetstar.

What Jetstar JQ Starter cabin allowance applies before 2 February 2027?

A main bag and small item total 7 kg. The main bag is 56 × 36 × 23 cm; the small item fits under the seat.

How many items apply to Jetstar JQ’s current 14 kg upgrade?

Two, with the main item no more than 10 kg. Purchase or eligible fare benefits are required, subject to routes and availability.

Does a Jetstar JQ lap infant have a separate allowance before the new policy?

For travel before 2 February 2027, an infant under two has no separate cabin allowance.

Do eligible assistive devices count within Jetstar JQ cabin allowance?

They are weighed separately outside the allowance. Only eligible devices can enter the cabin.

What requirements apply to essential medication and needles on Jetstar JQ?

Medication needs identifying labels and may need medical proof. Declare hypodermic needles.

What free Jetstar JQ cabin allowance starts on 2 February 2027?

One under-seat bag of 40 × 30 × 20 cm, up to 10 kg. This future rule does not apply to 2026 travel.

How do I obtain Jetstar JQ overhead baggage under the new policy?

From 2 February 2027, Priority or an eligible bundle adds a 56 × 36 × 23 cm bag, with each item up to 10 kg, subject to availability.

Do Jetstar JQ return flights straddling the change date have the same allowance?

No. Each sector follows its own departure-date rules.

What transition applies to existing Jetstar JQ bookings for new-policy travel?

Bookings made before 5 August 2026 for travel from 2 February 2027 receive Priority, with purchased extra 7 kg refunded. Groups are excluded.

Is Jetstar JQ’s new policy the same as Jetstar Japan GK?

No. GK retains the two-item 7 or 14 kg allowance, while JQ uses the new system from 2 February 2027.