Explore the latest Neos (NO) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026Explore the latest Neos (NO) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
The Italian airline Neos was founded June 2001 and began its operations in March 2002. The company is headquartered in Somma Lombardo, Lombardy, Italy. The airline has bases in Bergamo, Bologna, Milan-Malpensa, Rome-Fiumicino, Verona. Neos provides charter services for travel companies to major tourist destinations such as the Caribbean Islands, Asia, Africa, European resorts, and Russia. In total, the company serves 73 destinations. Neos has a fleet of 15 planes.
| Route | Cities | Typical duration | Weekly flights | Service | |
|---|---|---|---|---|---|
| MXP to RMF | Milan to Marsa Alam | 4h 25m | 5 | NONSTOP | |
| MXP to MBA | Milan to Mombasa | 7h 55m | 3 | NONSTOP | |
| MXP to LRM | Milan to La Romana | 9h 50m | 2 | NONSTOP | |
| MXP to MLE | Milan to Malé | 9h 45m | 2 | NONSTOP | |
| MXP to ZNZ | Milan to Zanzibar City | 8h 30m | 2 | NONSTOP |
| Cabin | Seat pitch | Seat width | Seat recline |
|---|---|---|---|
| EconomyBoeing 737 MAX 8 | 76-79 cm | 43 cm | 8 cm |
The airline allows its passengers to take one piece of hand luggage weighing not more than 5 kg and with luggage dimensions of 55x40x20 cm. For each passenger, the weight limit of the checked-in baggage is 15kg for short and medium-haul flights, 20kg for long-haul flights in Economy Class, and 30kg for long-haul flights in Economy Premium Class.
Neos Baggage rulesNeos Air welcomes small pets (dogs, cats, and ferrets) to travel in the cabin if the combined weight of the pet and carrier does not exceed 10 kg. For pets traveling in the cabin, carriers must not exceed 48 cm x 35 cm x 29 cm. All the other species, such as wild animals, reptiles, and rodents must be transported as cargo or if the pet and carrier exceeds 10 kg. Carriers can be hard or soft with a waterproof bottom and proper ventilation. For pets traveling in the hold, carriers must not exceed the dimensions of 100 cm x 85 cm x 75 cm.
Flying with pets on NeosInfants are passengers under the age of 24 months. Infants do not have a separate seat and must sit on the lap of an accompanying adult. Children under two years of age are considered infants. Children younger than seven days old are not allowed on the flight.
Neos Infants policyCheck-in can be done online (via the website or mobile app) or at the airport. Check-in desks open three hours before departure and close 60 minutes before departure. Neos Air online check-in is available from 24 to 3 hours before scheduled flight departure. Neos Air online check-in is available only for flights departing from Milan-Malpensa, Bologna, Verona, Rome-Fiumicino, Bergamo, Cagliari, Catania, Ibiza, Palma di Mallorca, Menorca, Kos, Rodi, Carfotos, Crete, Mykonos, Santorini, Skiathos. , Sal, Boa Vista, Tenerife, Lanzarote, Las Palmas, Fuerteventura and Tel Aviv.
Neos Check-in rulesChildren over the age of four can travel alone. A minors' escort service is compulsory for children 4-13 years old. For children, over 14 years old a minor escort service is not compulsory and can be booked at the request of parents.
Unaccompanied minors in NeosFind quick answers to the most common questions about flying with Neos.
Boeing 787 aircraft provide it, free in Premium.
During booking or through My Booking.
No. Traces from cross-contamination are possible.
Email and My Booking provide the full-refund or alternative-flight procedure.
Normally 48 to three hours ahead for up to nine. Listed Secure Flight routes use 24 to three hours, on supported flights only.
Departures from Egypt and CTG, CUN, LRM and PUJ require counter collection.
90 minutes from DSS and 75 minutes from Italy to DSS.
32 kg and 158 linear cm.
The same group or booking may pool total weight; each piece remains within 32 kg.
No. They are prohibited in checked baggage.
Explore the latest Neos (NO) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026Explore the latest Neos (NO) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
The Italian airline Neos was founded June 2001 and began its operations in March 2002. The company is headquartered in Somma Lombardo, Lombardy, Italy. The airline has bases in Bergamo, Bologna, Milan-Malpensa, Rome-Fiumicino, Verona. Neos provides charter services for travel companies to major tourist destinations such as the Caribbean Islands, Asia, Africa, European resorts, and Russia. In total, the company serves 73 destinations. Neos has a fleet of 15 planes.
| Route | Cities | Typical duration | Weekly flights | Service | |
|---|---|---|---|---|---|
| MXP to RMF | Milan to Marsa Alam | 4h 25m | 5 | NONSTOP | |
| MXP to MBA | Milan to Mombasa | 7h 55m | 3 | NONSTOP | |
| MXP to LRM | Milan to La Romana | 9h 50m | 2 | NONSTOP | |
| MXP to MLE | Milan to Malé | 9h 45m | 2 | NONSTOP | |
| MXP to ZNZ | Milan to Zanzibar City | 8h 30m | 2 | NONSTOP |
| Cabin | Seat pitch | Seat width | Seat recline |
|---|---|---|---|
| EconomyBoeing 737 MAX 8 | 76-79 cm | 43 cm | 8 cm |
The airline allows its passengers to take one piece of hand luggage weighing not more than 5 kg and with luggage dimensions of 55x40x20 cm. For each passenger, the weight limit of the checked-in baggage is 15kg for short and medium-haul flights, 20kg for long-haul flights in Economy Class, and 30kg for long-haul flights in Economy Premium Class.
Neos Baggage rulesNeos Air welcomes small pets (dogs, cats, and ferrets) to travel in the cabin if the combined weight of the pet and carrier does not exceed 10 kg. For pets traveling in the cabin, carriers must not exceed 48 cm x 35 cm x 29 cm. All the other species, such as wild animals, reptiles, and rodents must be transported as cargo or if the pet and carrier exceeds 10 kg. Carriers can be hard or soft with a waterproof bottom and proper ventilation. For pets traveling in the hold, carriers must not exceed the dimensions of 100 cm x 85 cm x 75 cm.
Flying with pets on NeosInfants are passengers under the age of 24 months. Infants do not have a separate seat and must sit on the lap of an accompanying adult. Children under two years of age are considered infants. Children younger than seven days old are not allowed on the flight.
Neos Infants policyCheck-in can be done online (via the website or mobile app) or at the airport. Check-in desks open three hours before departure and close 60 minutes before departure. Neos Air online check-in is available from 24 to 3 hours before scheduled flight departure. Neos Air online check-in is available only for flights departing from Milan-Malpensa, Bologna, Verona, Rome-Fiumicino, Bergamo, Cagliari, Catania, Ibiza, Palma di Mallorca, Menorca, Kos, Rodi, Carfotos, Crete, Mykonos, Santorini, Skiathos. , Sal, Boa Vista, Tenerife, Lanzarote, Las Palmas, Fuerteventura and Tel Aviv.
Neos Check-in rulesChildren over the age of four can travel alone. A minors' escort service is compulsory for children 4-13 years old. For children, over 14 years old a minor escort service is not compulsory and can be booked at the request of parents.
Unaccompanied minors in NeosFind quick answers to the most common questions about flying with Neos.
Boeing 787 aircraft provide it, free in Premium.
During booking or through My Booking.
No. Traces from cross-contamination are possible.
Email and My Booking provide the full-refund or alternative-flight procedure.
Normally 48 to three hours ahead for up to nine. Listed Secure Flight routes use 24 to three hours, on supported flights only.
Departures from Egypt and CTG, CUN, LRM and PUJ require counter collection.
90 minutes from DSS and 75 minutes from Italy to DSS.
32 kg and 158 linear cm.
The same group or booking may pool total weight; each piece remains within 32 kg.
No. They are prohibited in checked baggage.