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Air New Zealand Flights, Routes & Travel Guide

Explore the latest Air New Zealand (NZ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Last updated: October 2026
IATA: NZStar AllianceFounded 1940HQ: Wynyard Quarter, Auckland, New Zealand
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About Air New Zealand

Explore the latest Air New Zealand (NZ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Air New Zealand was founded on April 26, 1940, and began operations on April 1, 1965. The company is headquartered in Wynyard Quarter, Auckland City, New Zealand. Air New Zealand's main hubs are Auckland, Christchurch, Wellington. The company is also based in Queenstown, Sydney. Air New Zealand is the largest airline of New Zealand and the country's national airline. The airline offers regular flights between 20 points within New Zealand. The company also operates international flights on 31 routes. International flights are serviced to 19 countries in Asia, Europe, North America, and Oceania.

Airline codeNZ
Main hubAKL
AllianceStar Alliance
Destinations48
Countries17
Fleet115
Updated: October 2026

Popular Air New Zealand routes

RouteCitiesTypical durationWeekly flightsService
AKL to LAXAuckland to Los Angeles12h 5m10NONSTOP
AKL to YVRAuckland to Vancouver13h 0m7NONSTOP
AKL to IAHAuckland to Houston13h 35m5NONSTOP
AKL to SFOAuckland to SFO12h 8m5NONSTOP
AKL to JFKAuckland to New York15h 55m3NONSTOP

Air New Zealand hubs and focus cities

Route map

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All Air New Zealand routes

Search by airport, city or three-letter code

48 destinations · Updated: October 2026
Route endpoint

Routes serving Auckland

1–10 of 88
RouteCitiesTypical durationWeekly flightsService
LAX to AKLLos Angeles to Auckland12h 50m10NONSTOP
AKL to LAXAuckland to Los Angeles12h 5m10NONSTOP
YVR to AKLVancouver to Auckland13h 50m7NONSTOP
AKL to YVRAuckland to Vancouver13h 0m7NONSTOP
IAH to AKLHouston to Auckland14h 35m5NONSTOP
AKL to IAHAuckland to Houston13h 35m5NONSTOP
SFO to AKLSFO to Auckland12h 55m5NONSTOP
AKL to SFOAuckland to SFO12h 8m5NONSTOP
JFK to AKLNew York to Auckland17h 50m3NONSTOP
AKL to JFKAuckland to New York15h 55m3NONSTOP
Routes and frequencies may change by season and travel date.
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Aircraft, cabins and onboard experience

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Aircraft

Cabin comparison

CabinSeat pitchSeat widthSeat recline
EconomyATR 72-60076 cm46 cm8 cm

Air New Zealand baggage allowance

Fees and allowances vary by route, fare and status.

Baggage

Each Air New Zealand checked bag may weigh up to 23 kg (50 pounds) before fees. If your bag weighs more than this: You can buy prepaid extra baggage to add another checked bag and repackage it, or pay additional airport fees for bags weighing up to 32 kg. The size of the bag is calculated by measuring its length, width and height and adding them together. The total length of each checked baggage item may be up to 158 cm. The size of the carry-on bag is calculated by measuring the length, width and height of the bag (including any wheels and folded handles) and then adding the three measurements together. The total length can be up to 118 cm (46.5 inches).

Air New Zealand Baggage rules

Travel policies

Pets

Pets, cats, dogs (except those transported for profit, such as greyhounds) and small birds in cages may be carried as checked baggage on all domestic Air New Zealand flights. You may transport: up to 3 animals under 6 months of age from one litter weighing not more than 14 kg each, up to 2 adult animals of comparable size not exceeding 14 kg each, that are used to cohabitation, only 1 animal if it exceeds 14 kg

Flying with pets on Air New Zealand

Infants

An infant must be accompanied by a guardian over the age of 15, except on Air New Zealand flights to and from Canada, when the adult must be over the age of 16. On all Air New Zealand flights, infants sit on an adult's lap, not in a seat. There may only be one infant sitting on the lap. If one adult is traveling with two infants, you must purchase a child fare next to the aisle and seat the second infant. Children over two years of age have a separate seat on board the flight. Children 12 years of age and older pay the adult fare.

Air New Zealand Infants policy

Check in rules

Twenty-four hours before the Air New Zealand scheduled departure, the passenger is notified via e-mail or app that he or she can check in online. Online check-in closes 30 minutes before your flight's departure time. Check-in is also available at the airport: check-in kiosks or Air New Zealand check-in counters.

Air New Zealand Check-in rules

Unaccompanied minors

Children between the ages of 5 and 11 may travel alone if they meet the Air New Zealand conditions for unaccompanied minors. Children from 12 to 16 years old may travel alone, unaccompanied. The option of a child seat is not available for unaccompanied minors.

Unaccompanied minors in Air New Zealand

On-time performance

87.14%On-time arrivals
24.58 minAverage delay
98.43%Completion rate
1.57%Cancellation rate

Air New Zealand FAQs

Find quick answers to the most common questions about flying with Air New Zealand.

What standard Economy cabin allowance applies on Air New Zealand?

One bag of 7 kg plus a small under-seat personal item. Higher-cabin and status extras are separate.

What cabin-size exception applies on Air New Zealand Q300 aircraft?

Normally 55 × 40 × 23 cm including wheels and handles; Q300 depth is limited to 22 cm.

What standard checked limits and included pieces apply on Air New Zealand?

Standard limits are 23 kg and 158 linear cm, with excess fees. Included pieces depend on fare and route.

Can I check infant equipment on Air New Zealand without an ordinary infant allowance?

Yes. The accompanying adult can check two infant items free, including on seat fares.

When does Air New Zealand online check-in open?

24 hours before scheduled departure. Use airport check-in if unavailable.

Can I cancel Air New Zealand check-in myself if I no longer fly?

No. Contact the airline.

How do I drop Air New Zealand bags after online check-in?

Print tags at a kiosk and use Bag Drop. The email or e-ticket closing time includes bag delivery.

When should I report delayed Air New Zealand bags on international arrival in New Zealand?

At Baggage Services before Customs.

Who handles a through-bag report if another carrier operates the final Air New Zealand itinerary flight?

Contact the airline operating the final flight.

What damage reporting deadlines does Air New Zealand publish after leaving the airport?

30 days after collection domestically without international connections, or seven days internationally, under the published process.