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Citilink Flights, Routes & Travel Guide

Explore the latest Citilink (QG) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Last updated: October 2026
IATA: QGFounded 2009HQ: Jakarta, Indonesia
Departure date
Return date

About Citilink

Explore the latest Citilink (QG) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Citilink was founded and began operations in 2001. The company is headquartered in Jakarta, Indonesia. The airline's main hubaways are Jakarta-Soekarno-Hatta, Jakarta-Halim Perdanakusuma, Surabaya. Secondary hubs are located in Denpasar/Bali, Makassar, Medan, Batam. Citilink is a budget airline. The company mainly serves domestic destinations in Indonesia. Citilink also operates several international flights. In total, the company serves 70 routes. The company's fleet consists of 60 aircraft.

Airline codeQG
Main hubCGK
Alliance-
Destinations41
Countries6
Fleet58
Updated: October 2026

Popular Citilink routes

RouteCitiesTypical durationWeekly flightsService
CGK to AAPCGK to Samarinda2h 15m7NONSTOP
CGK to KMGCGK to Kunming7h 5m0NONSTOP
CGK to AMQCGK to Ambon3h 35m0NONSTOP
CGK to DMKCGK to Bangkok3h 35m0NONSTOP
CGK to MDCCGK to Manado3h 25m0NONSTOP

Citilink hubs and focus cities

Route map

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All Citilink routes

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41 destinations · Updated: October 2026
Route endpoint

Routes serving CGK

1–10 of 70
RouteCitiesTypical durationWeekly flightsService
CGK to AAPCGK to Samarinda2h 15m7NONSTOP
AAP to CGKSamarinda to CGK2h 10m7NONSTOP
CGK to KMGCGK to Kunming7h 5m0NONSTOP
CSX to CGKChangsha to CGK5h 50m0NONSTOP
CGK to AMQCGK to Ambon3h 35m0NONSTOP
CGK to DMKCGK to Bangkok3h 35m0NONSTOP
DMK to CGKBangkok to CGK3h 30m0NONSTOP
CGK to MDCCGK to Manado3h 25m0NONSTOP
AMQ to CGKAmbon to CGK3h 20m0NONSTOP
CGK to KOECGK to Kupang3h 15m0NONSTOP
Routes and frequencies may change by season and travel date.
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Aircraft, cabins and onboard experience

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Aircraft

Cabin comparison

CabinSeat pitchSeat widthSeat recline
EconomyAirbus A320 A320-20071 cm44 cm8 cm

Citilink baggage allowance

Fees and allowances vary by route, fare and status.

Baggage

The free checked baggage allowance is 20 kg. Anything over 20 kg will be charged at the rate. The airline will not accept individual items weighing more than 32 kg and with overall dimensions greater than 81 cm in height, 119 cm in width and 119 cm in depth. Passengers in economy class (except infants) are allowed up to 7 kg of hand baggage with dimensions of 56 cm x 36 cm x 23 cm (for A-320 flights) and 41 cm x 34 cm x 17 cm (for ATR flights).

Citilink Baggage rules

Travel policies

Infants

Infants are defined as children under the age of two years. Children under 14 days of age are not allowed. Infants may travel without a separate seat on the plane. Children older than two years of age must have their own seat. At the parents' discretion, an infant may purchase a seat at the child fare.

Citilink Infants policy

Check in rules

Check-in desks open two hours before scheduled departure time and two days before online/mobile check-in. Check-in desks close 30 minutes for domestic flights or one hour for international flights before the scheduled departure time for all classes of passengers. Flights from Sukarno-Hatta Int'l Apt. Check-in and baggage drop-off will be closed 45 minutes before departure time for domestic flights and one hour before departure time for international flights.

Citilink Check-in rules

Unaccompanied minors

Children over the age of seven are allowed to travel on their own, as long as an accompanying minors service is ordered. The cost of the service is extra and is not included in the price of the passenger's ticket. The service works only on domestic flights. Unaccompanied minors are not accepted on connecting flights.

Unaccompanied minors in Citilink

On-time performance

81.46%On-time arrivals
25.87 minAverage delay
94.13%Completion rate
5.87%Cancellation rate

Citilink FAQs

Find quick answers to the most common questions about flying with Citilink.

What carry-on baggage does Citilink allow?

Citilink permits up to 7 kg of cabin baggage. The stated size limit is 56×36×23 cm on A320 flights and 41×34×17 cm on ATR flights.

How do I confirm cabin and checked baggage for my Citilink ticket?

Check the ticket for cabin and checked-bag piece, weight and size limits. Ask the operating carrier about extra or special baggage before travel.

How should I arrange check-in for a Citilink booking?

Follow the confirmed flight’s check-in instructions. Ask the carrier or ticket issuer about online availability, airport counters and the deadlines for check-in, bag drop and boarding.

How do I request a change or refund for a Citilink ticket?

Contact the airline or agent that issued the ticket and ask which fare conditions apply. Confirm eligibility, charges and any fare difference before accepting a change or refund.

What should I do if my Citilink flight is delayed or cancelled?

Contact the airline or ticketing agent for assistance. Refund, rerouting and compensation rights depend on the applicable rules and circumstances.

Can I travel with a pet on a Citilink booking?

Obtain the operating carrier’s approval before booking a pet. Confirm the transport method, container requirements, documents and destination restrictions.

What travel documents should I check for my Citilink itinerary?

Check passport, visa and health requirements for your nationality, destination and any transit points. Recheck near departure. Meeting document requirements does not guarantee admission.

How should I pack a power bank for a Citilink flight?

Carry power banks and spare lithium batteries in cabin baggage with terminals protected. Remove them if the bag is gate-checked. Confirm airline-specific restrictions.