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Novoair Flights, Routes & Travel Guide

Explore the latest Novoair (VQ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Last updated: October 2026
IATA: VQFounded 2007HQ: Dhaka, Bangladesh
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About Novoair

Explore the latest Novoair (VQ) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.

Novoair began operations on January 9, 2013. It is a private airline of Bangladesh. Its head office is located in Dhaka, Bangladesh. Shahjalal International Airport is the airline's main hub. Novoair serves the following destinations: Barishal, Chattogram, Cox's Bazar, Dhaka, Jashore, Rajshahi, Saidpur, Sylhet, Kolkata. In addition, the airline plans to open regular flights to Calcutta, Kathmandu, Yangon, Bangalore and Chiang Mai. The company's fleet consists of 7 planes.

Airline codeVQ
Main hub-
Alliance-
Destinations5
Countries1
Fleet5
Updated: October 2026

Popular Novoair routes

RouteCitiesTypical durationWeekly flightsService
DAC to CXBDhaka to Cox's Bazar1h 5m0NONSTOP
DAC to CGPDhaka to Chattogram1h 0m0NONSTOP
DAC to SPDDhaka to Saidpur1h 0m0NONSTOP
DAC to ZYLDhaka to Sylhet55m0NONSTOP

Novoair hubs and focus cities

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Route map

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All Novoair routes

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5 destinations · Updated: October 2026
Route endpoint

Airline routes

1–8 of 8
RouteCitiesTypical durationWeekly flightsService
CXB to DACCox's Bazar to Dhaka1h 5m0NONSTOP
DAC to CXBDhaka to Cox's Bazar1h 5m0NONSTOP
DAC to CGPDhaka to Chattogram1h 0m0NONSTOP
DAC to SPDDhaka to Saidpur1h 0m0NONSTOP
CGP to DACChattogram to Dhaka55m0NONSTOP
DAC to ZYLDhaka to Sylhet55m0NONSTOP
SPD to DACSaidpur to Dhaka55m0NONSTOP
ZYL to DACSylhet to Dhaka50m0NONSTOP
Routes and frequencies may change by season and travel date.
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Aircraft, cabins and onboard experience

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Aircraft

Cabin comparison

CabinSeat pitchSeat widthSeat recline
EconomyATR 42 / 72 72-50074 cm46 cm8 cm

Novoair baggage allowance

Fees and allowances vary by route, fare and status.

Baggage

In the baggage compartment, the sum of the three dimensions (L+D+H) of your baggage may not exceed 158 cm, including pockets, wheels, and handles, for a maximum total weight of 20 kg. The size of your hand luggage must be no more than 22 x 34 x 48 cm with a maximum total weight of 7 kg.

Novoair Baggage rules

Travel policies

Infants

Infants are passengers under the age of 24 months. Children younger than ten days old are not allowed on the flight. Infants do not need a separate seat. Instead, they may travel on the lap of an accompanying adult. The cost on flights is 10% of the regular adult fare.

Novoair Infants policy

Check in rules

Registration can be done online (via the website or mobile app) or at the airport. Online check-in begins 12 hours before departure and ends 90 minutes before departure. Check-in desks open two hours before departure and close 30 minutes before departure.

Novoair Check-in rules

Unaccompanied minors

Unaccompanied children between the ages of 5 and 11 are considered unaccompanied minors, and a special service for unaccompanied minors is available, for which a special fee is charged. A juvenile escort service can be requested for children between the ages of 12 and 16.

Unaccompanied minors in Novoair

On-time performance

89.55%On-time arrivals
12.48 minAverage delay
98.13%Completion rate
1.87%Cancellation rate

Novoair FAQs

Find quick answers to the most common questions about flying with Novoair.

Can I cancel a NOVOAIR direct booking online for a refund?

No. Email [email protected] or visit a sales counter. Fare conditions may impose a fee. For an unstarted agency booking, contact the original agent.

What can I change through NOVOAIR Manage Booking?

Dates, times and fare classes, frequent-flyer details, contacts and passenger information. You can also retrieve itineraries. Fare rules still govern any change charges.

Can NOVOAIR verify a card used to buy someone else’s ticket?

Yes. Enter the cardholder’s details correctly. The airline may request additional payment verification or presentation of the card at check-in.

Where do I report property left on a NOVOAIR aircraft?

Contact customer service at the arrival airport. Missing checked baggage requires a separate baggage report.

What baggage allowance applies to NOVOAIR adults and children?

Checked: up to two pieces totalling 20 kg. Cabin: one 7 kg piece. Published dimensions are 22×35×15 cm and 60×100×40 cm respectively.

What excess-baggage rates does NOVOAIR publish?

Domestic: BDT 150/kg. DAC–CCU: BDT 350/kg. CCU–DAC: INR 350/kg. Confirm actual acceptance with the airline.

Must I visit a NOVOAIR counter after mobile check-in?

Yes. Present the receipt, photo ID and any checked bags no later than 30 minutes before departure. Missing counter verification may cancel check-in and trigger no-show rules.

Can I change NOVOAIR mobile check-in through the app after completion?

No. Take the printed receipt to the airport counter at least 30 minutes before departure for check-in-status changes. Existing ticket rules remain applicable.

Which NOVOAIR ages qualify for unaccompanied-minor handling?

Ages 5–11 without a companion aged at least 16 are UM passengers. Parents or guardians may request UM handling for young passengers aged 12–15, subject to conditions.

Does NOVOAIR charge for a collapsible stroller used by an infant under two?

Its infant policy accepts a collapsible carrycot, pushchair or stroller used by an infant under two without charge. Confirm handling arrangements at the airport.