Explore the latest Aerus (ZV) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026
IATA: ZVFounded 1990HQ: Monterrey, Nuevo León, Mexico
About Aerus
Explore the latest Aerus (ZV) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Aerus is a regional Mexican airline that started operations in 2023. It is based in Monterrey International Airport but serves routes throughout Mexico. It focuses on reconnecting underserved regional routes with modern Cessna Grand Caravan turboprop aircraft. Targeting business travellers, the airline aims to offer the most agile boarding and deplaning service in Mexican aviation. Future expansion plans include routes to the US once approval has been received.
Fees and allowances vary by route, fare and status.
Baggage
Aerus Airlines passengers may bring one personal item (e.g., handbag, laptop bag, or backpack) up to 5 kg (11 lbs) and 45 x 35 x 20 cm (18 x 14 x 8 in). Hand baggage is allowed up to 10–15 kg (22–33 lbs) depending on the fare, with maximum dimensions of 55 x 40 x 25 cm (22 x 16 x 10 in). Checked baggage may weigh up to 25 kg (55 lbs) and measure up to 158 cm linear (50 x 35 x 70 cm / 20 x 14 x 28 in).
Aerus Airlines allows only dogs and cats to travel in the cabin, with a limit of two pets per flight and one pet per passenger in a container no larger than 30 x 20 x 20 cm (11.8 x 7.8 x 7.8 in). Pets must have a rabies vaccination certificate (issued within 30 days) and a valid health certificate (issued within 5 days by a licensed vet). The fee is $1,499 MXN per pet. Service and emotional support animals travel free with proper documentation. All pets must be clean and in secure, leak-proof carriers not exceeding 50 x 35 x 35 cm (19.6 x 13.7 x 13.7 in).
Aerus Airlines offers web check-in up to 72 hours before departure, allowing you to obtain your boarding pass via phone or computer. If you need to check luggage, present your boarding pass at the airport counter. Aerus aircraft do not have lavatories, so passengers are advised to use airport restrooms before boarding. For international flights, you must check in at the counter at least 1 hour before departure.
Aerus Airlines only allows unaccompanied minors aged 14 to 17 years to travel alone. For full details on conditions and requirements, passengers are advised to contact the airline directly.
Find quick answers to the most common questions about flying with Aerus.
What size and weight limits apply to an Aerus personal item?
The fare page permits a handbag, laptop case or backpack measuring no more than 45 × 35 × 20 cm and weighing up to 5 kg. Carry-on suitcases and checked bags depend on the purchased fare; the personal-item allowance does not itself include another cabin suitcase.
Can a child aged 14–17 travel alone on an Aerus domestic flight?
Yes, provided a parent or legal guardian completes the unaccompanied-minor form supplied at the counter and the child presents official identification with a recent photograph. They cannot sit at an emergency exit, supervise another child under 14, or take connecting or stopover flights. Aerus expressly states that it does not provide a minor-custody service.
How old must a baby be to fly on Aerus, and can I buy a separate seat?
A baby may travel only after ten days from birth. An infant travelling in an adult’s care without a separate seat has no seat or ordinary baggage allowance. An infant occupying a seat pays the available fare for that flight. If one adult travels with two infants, the second infant must be ticketed under the seated-infant rule.
What should I prepare to use a portable oxygen concentrator on Aerus?
A portable oxygen concentrator approved for aviation use by the FAA may be carried and used, with the required medical evidence, liability letters or special forms. Know how to operate it and have enough charge and oxygen for the entire flight. Keep the concentrator under the seat in front during travel.
Can I take my own wheelchair on Aerus, including an electric chair or scooter?
Request terminal wheelchair assistance when booking or at check-in. Because of aircraft configuration and safety limits, the page accepts manual wheelchairs measuring no more than 88 × 30 × 64 cm and restricts electric wheelchairs and scooters. Obtain confirmation before arranging an electric device rather than treating it as an ordinary manual chair.
May I carry ashes on Aerus, and what paperwork is required?
The page allows human or pet ashes in a properly sealed urn carried in hand baggage. Declare them during check-in and at the boarding gate, and bring the death and cremation certificates specified by the airline. Confirm the appropriate documentation for pet ashes before travel.
Does Aerus accept musical instruments, sports equipment or bicycles as checked baggage?
Permitted instruments and sports equipment must be checked in rigid cases, up to 32 kg and 158 linear cm. Overweight charges apply between 25 and 32 kg. Surfboards, kayaks, bicycles and equipment exceeding the stated dimensions are not accepted, so buying extra weight does not make these items eligible.
Is there a lavatory on Aerus aircraft?
The seating and check-in pages state that the aircraft do not have a lavatory and recommend using airport restrooms before boarding. Passengers who need frequent restroom access should consider this aircraft-facility limitation before buying and boarding.
What should I do about my Aerus return flight if I miss the outbound flight?
For a round trip, contact Aerus within 24 hours after the missed first flight to confirm that you will use the return flight. Use WhatsApp or [email protected]. The FAQ also states that a missed one-way flight without cancellation insurance is treated as a no-show and is not refundable.
When can I request a Mexican electronic invoice for Aerus tickets, and what number do I need?
The invoice policy normally allows 30 calendar days from purchase; tickets issued in December have a January 1 deadline. Use the ticket or EMD number in the purchase-confirmation email. Invoices cover the entire itinerary purchase and cannot be split by passenger or selected services, so check tax details before issuing.
Aerus Flights, Routes & Travel Guide
Explore the latest Aerus (ZV) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Last updated: October 2026
IATA: ZVFounded 1990HQ: Monterrey, Nuevo León, Mexico
About Aerus
Explore the latest Aerus (ZV) fleet and aircraft seat maps. Compare amenities, baggage, check-in, children and pet travel rules.
Aerus is a regional Mexican airline that started operations in 2023. It is based in Monterrey International Airport but serves routes throughout Mexico. It focuses on reconnecting underserved regional routes with modern Cessna Grand Caravan turboprop aircraft. Targeting business travellers, the airline aims to offer the most agile boarding and deplaning service in Mexican aviation. Future expansion plans include routes to the US once approval has been received.
Fees and allowances vary by route, fare and status.
Baggage
Aerus Airlines passengers may bring one personal item (e.g., handbag, laptop bag, or backpack) up to 5 kg (11 lbs) and 45 x 35 x 20 cm (18 x 14 x 8 in). Hand baggage is allowed up to 10–15 kg (22–33 lbs) depending on the fare, with maximum dimensions of 55 x 40 x 25 cm (22 x 16 x 10 in). Checked baggage may weigh up to 25 kg (55 lbs) and measure up to 158 cm linear (50 x 35 x 70 cm / 20 x 14 x 28 in).
Aerus Airlines allows only dogs and cats to travel in the cabin, with a limit of two pets per flight and one pet per passenger in a container no larger than 30 x 20 x 20 cm (11.8 x 7.8 x 7.8 in). Pets must have a rabies vaccination certificate (issued within 30 days) and a valid health certificate (issued within 5 days by a licensed vet). The fee is $1,499 MXN per pet. Service and emotional support animals travel free with proper documentation. All pets must be clean and in secure, leak-proof carriers not exceeding 50 x 35 x 35 cm (19.6 x 13.7 x 13.7 in).
Aerus Airlines offers web check-in up to 72 hours before departure, allowing you to obtain your boarding pass via phone or computer. If you need to check luggage, present your boarding pass at the airport counter. Aerus aircraft do not have lavatories, so passengers are advised to use airport restrooms before boarding. For international flights, you must check in at the counter at least 1 hour before departure.
Aerus Airlines only allows unaccompanied minors aged 14 to 17 years to travel alone. For full details on conditions and requirements, passengers are advised to contact the airline directly.
Find quick answers to the most common questions about flying with Aerus.
What size and weight limits apply to an Aerus personal item?
The fare page permits a handbag, laptop case or backpack measuring no more than 45 × 35 × 20 cm and weighing up to 5 kg. Carry-on suitcases and checked bags depend on the purchased fare; the personal-item allowance does not itself include another cabin suitcase.
Can a child aged 14–17 travel alone on an Aerus domestic flight?
Yes, provided a parent or legal guardian completes the unaccompanied-minor form supplied at the counter and the child presents official identification with a recent photograph. They cannot sit at an emergency exit, supervise another child under 14, or take connecting or stopover flights. Aerus expressly states that it does not provide a minor-custody service.
How old must a baby be to fly on Aerus, and can I buy a separate seat?
A baby may travel only after ten days from birth. An infant travelling in an adult’s care without a separate seat has no seat or ordinary baggage allowance. An infant occupying a seat pays the available fare for that flight. If one adult travels with two infants, the second infant must be ticketed under the seated-infant rule.
What should I prepare to use a portable oxygen concentrator on Aerus?
A portable oxygen concentrator approved for aviation use by the FAA may be carried and used, with the required medical evidence, liability letters or special forms. Know how to operate it and have enough charge and oxygen for the entire flight. Keep the concentrator under the seat in front during travel.
Can I take my own wheelchair on Aerus, including an electric chair or scooter?
Request terminal wheelchair assistance when booking or at check-in. Because of aircraft configuration and safety limits, the page accepts manual wheelchairs measuring no more than 88 × 30 × 64 cm and restricts electric wheelchairs and scooters. Obtain confirmation before arranging an electric device rather than treating it as an ordinary manual chair.
May I carry ashes on Aerus, and what paperwork is required?
The page allows human or pet ashes in a properly sealed urn carried in hand baggage. Declare them during check-in and at the boarding gate, and bring the death and cremation certificates specified by the airline. Confirm the appropriate documentation for pet ashes before travel.
Does Aerus accept musical instruments, sports equipment or bicycles as checked baggage?
Permitted instruments and sports equipment must be checked in rigid cases, up to 32 kg and 158 linear cm. Overweight charges apply between 25 and 32 kg. Surfboards, kayaks, bicycles and equipment exceeding the stated dimensions are not accepted, so buying extra weight does not make these items eligible.
Is there a lavatory on Aerus aircraft?
The seating and check-in pages state that the aircraft do not have a lavatory and recommend using airport restrooms before boarding. Passengers who need frequent restroom access should consider this aircraft-facility limitation before buying and boarding.
What should I do about my Aerus return flight if I miss the outbound flight?
For a round trip, contact Aerus within 24 hours after the missed first flight to confirm that you will use the return flight. Use WhatsApp or [email protected]. The FAQ also states that a missed one-way flight without cancellation insurance is treated as a no-show and is not refundable.
When can I request a Mexican electronic invoice for Aerus tickets, and what number do I need?
The invoice policy normally allows 30 calendar days from purchase; tickets issued in December have a January 1 deadline. Use the ticket or EMD number in the purchase-confirmation email. Invoices cover the entire itinerary purchase and cannot be split by passenger or selected services, so check tax details before issuing.